Ticketing software

20+ years of Proud Existence in Web, Intranet, Mobile App development in India

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Creative trouble ticket system highlights

A highly efficient and interactive help desk trouble ticket solution in Creative with a lot of metrics that allows to track and follow up seamlessly. With Creative ticketing system, each time a customer reports an issue, ticketing software will automatically convert the issue into a ‘ticket’. You can assign a ticket to an user, prioritize it, and track progress with clear updates.

Submit Tickets

Employees can submit trouble tickets.

Tracking

Employees can track outstanding tickets.

Alerts

Employees get help desk ticketing alerts.
 

What client says

We opted to go ahead with Creative for our Intranet Portal development as it fulfilling our most important criteria of easy customization as per our needs, and we are happy with our decision. We had a good experience working with Creative Team and found no negatives in its services
Web Development Company India

 

How a trouble ticket system it is beneficial to employees?

Identify Root Cause

 
Find out the root cause analysis of the problem.

Approval / Execution

 
Get approvals or execute the plan, test plan in a small group if needed.

Suggest Resolution

 
Assess the impact and plan out permanent or work around.