Creative trouble ticket system highlights
A highly efficient and interactive help desk trouble ticket solution in Creative with a lot of metrics that allows to track and follow up seamlessly. With Creative ticketing system, each time a customer reports an issue, ticketing software will automatically convert the issue into a ‘ticket’. You can assign a ticket to an user, prioritize it, and track progress with clear updates.
Employees can submit trouble tickets.
Employees can track outstanding tickets.
Employees get help desk ticketing alerts.
What client says
We opted to go ahead with Creative for our Intranet Portal development as it fulfilling our most important criteria of easy customization as per our needs, and we are happy with our decision. We had a good experience working with Creative Team and found no negatives in its services
How a trouble ticket system it is beneficial to employees?
Identify Root Cause
Find out the root cause analysis of the problem.
Approval / Execution
Get approvals or execute the plan, test plan in a small group if needed.
Assess the impact and plan out permanent or work around.