Creative trouble ticket system highlights

A highly efficient and interactive help desk trouble ticket solution in Creative with a lot of metrics that allows to track and follow up seamlessly. With Creative ticketing system, each time a customer reports an issue, ticketing software will automatically convert the issue into a ‘ticket’. You can assign a ticket to an user, prioritize it, and track progress with clear updates.

Submit Tickets

Employees can submit trouble tickets.

Tracking

Employees can track outstanding tickets.

Alerts

Employees get help desk ticketing alerts.

  • We opted to go ahead with Creative for our Intranet Portal development as it fulfilling our most important criteria of easy customization as per our needs, and we are happy with our decision. We had a good experience working with Creative Team and found no negatives in its services

    India’s Leading Construction Company rated us 5 Star

    Hindustan Construction Company Ltd

  • Our website recieved good response after opting Creative SEO services. We are satisfied with Creative website development and marketing services. We look forward to a long & profitable association with Creative in the Future

    StuffCool

    Nissan Electronics Pvt. Ltd.

  • We have already recommended Creative to our friends. We are satisfied with the keywords and keyphrases suggested for our website’s SEO and find positive returns on Creative SEO Services.

    Brother International

    Director

  • We got traffic on our website after contracting for SEO service from the 2nd month itself. We receive daily 2-3 inquiries from website visitors.

    Voltas GEC

    IT Department

  • Yes, we found our website visible on the most popular search engines on the web after opting for Creative SEO services. We get 3.4 daily sign up / inquiries from the website after accompanying Creative SEO services.

    SBI DFHI

    State Bank of India (SBI) & Discount & Finance House of India (DFHI)

Achievement and Memberships

How a trouble ticket system it is beneficial to employees?

Identify Root Cause

01
Find out the root cause analysis of the problem.

Approval/ Execution

02
Get approvals or execute the plan, test plan in a small group if needed.

Suggest Resolution

03
Assess the impact and plan out permanent or workaround.