Business Process Automation

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Methods of managing information, processes and data through technological automation is called Business Process Automation, also called BPA. Business Process Automation is quickly enabling business control and becoming an important tool by simplifying work processes of regular company activities like Sales, Operations, Human Resources, Supply Chain etc by automating them through software applications.


Since 1990, a lot has changed the way companies work. It is felt across the disciplines that instead of re-engineering the automation it is better to maximise it. Therefore, in today’s global scenario organizations have to plan strategically and work efficiently because there is a pressure of being first and offering competitive price in this price sensitive market. Consequently companies are working on improvising their operations by automating business processes. Automating processes helps in reducing operational issues, human error, saves time, fasten the delivery time, provide overall support in reducing costs and helps to achieve better margins.

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BPA provides multiple benefits like improved Operational Efficiency, Reduced Turnaround Time, Quality & Consistency, Time Saving, Visibility of Metrics, Reliability & Governance and Reduced Costs. Though automation works for major sectors, but at times not a good fit for companies which are best suited for human intervention at each and every step. Areas where business automation is getting good results is where the roles and tasks are repetitive, decision making is machine addressable, IT enabled back office processes, research, documentation management, high risk manual jobs, sensor based tracking and alerts and self service manual portals.

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Creative Web Mall (India) Pvt. Ltd is a software solution and web company that offers the entire range of services containing every phases of business process automation PAN India. It provides holistic offering starting from understanding the Consumer’s business data, systems and processes systems throughout the solution’s implementation and architecture to perfect maintenance, user training and support.